By Joel Thurtell
In a previous blog, I reported my difficulties subscribing to the new “threely” Detroit Free Press.
Busy phone line.
Dysfunctional computer sign-up.
Finally, I got through Monday afternoon on March 30, 2009 and agreed to have my credit card debited $12 a month in return for three days a week of home delivery and seven days a week of the Free Press e-mailed to me.
We’re into day six, and no e-mail version of the Free Press.
That frosted me, but it wasn’t the clincher.
The deal-breaker was an e-mail from a friend who was telemarketed by some outfit in Texas and offered 26 weeks of the Free Press for SIX bucks a month.
That’s half what I’m paying, and they stiffed me on the e-mail version of the paper.
I have a new plan: Call 313-222-6500, which patches me to the out-of-state Free Press circulation department. Report their failure to e-mail the Free Press to me and demand they reduce the cost to six bucks a month.
Damn!
I just punched 313-222-6500.
Busy!
Free Press owner Gannett could write a book:
How to Make Chumps of Your Readers.
Drop me a line at joelthurtell(at)gmail.com
